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Mark MANSOUR

Mark MANSOUR

Engineer - Program Manager - Business

35 years old
Driving License
Employed Open to opportunities
Contact me
With 12 years of experience as an Engineer and Program Manager in the Aerospace, Naval, Nuclear, and Logistics industry, I am currently seeking new opportunities in management and corporate roles. Born and raised in Casablanca, I have always been passionate about exploring different cultures and have travelled extensively. This multicultural background has honed my ability to adapt quickly, a skill that I have consistently demonstrated throughout my career.

My adaptability has been instrumental in successfully managing critical situations and seamlessly transitioning into new environments and industries. I believe in a management style that blends pragmatism with humility and I thrive on taking on ambitious challenges that require dynamism, efficiency, and creativity.

Being open-minded and multilingual (French, English, Spanish, and Arabic), I strongly believe that growth and personal development occur outside of one's comfort zone. This mindset drives me to continuously seek out new experiences and challenges.

I am enthusiastic about the opportunity to contribute my skills and expertise to a new organization and I look forward to the exciting possibilities that lie ahead.
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Experiences
  • AIRBUS HELICOPTERS, formerly known as EUROCOPTER, is a subsidiary of Airbus specialized in the design, manufacture, and support of helicopters. It is one of the leading helicopter manufacturers in the world, with a wide range of products for both civilian and military applications.

    The company was established in 1992 when the helicopter divisions of Aerospatiale (France) and Deutsche Aerospace (Germany) merged to form Eurocopter. In 2014, the company was rebranded as Airbus Helicopters to align with its parent company, Airbus.

    Airbus Helicopters offers a diverse portfolio of helicopters, including light, medium, and heavy models. These helicopters are used for various purposes such as emergency medical services, law enforcement, search and rescue missions, offshore transportation, and military operations.

    The company is known for its innovation and commitment to safety. It continuously invests in research and development to enhance the performance, efficiency, and safety features of its helicopters. Airbus Helicopters also provides comprehensive support and services to its customers worldwide, including maintenance, training, and spare parts supply.

    With a global presence and a strong customer base, Airbus Helicopters plays a crucial role in the aviation industry, contributing to the advancement of helicopter technology and meeting the evolving needs of its customers.

    This internship allowed me to join the Technical Quality Department of the Electrical Systems Production Center (CCIE). The CCIE, which also has a branch at the Donauworth site in Germany, is responsible for the design, industrialization, and manufacturing of onboard electrical equipment such as harnesses, electrical cabinets, dashboards, and control units. The Technical Quality department's mission is to ensure the quality of the technical data created by the design office for production workshops or assembly lines.

    I joined the R.O.A.D project led by my internship supervisor. It was a continuous improvement project at the center level (France and Germany) aimed at improving the processes related to the production of technical documentation and its management. My tasks were varied:

    • Define the needs, framework, objectives, and focal points in each department
    • Conduct an audit of the current situation and identify weaknesses in the center regarding the topic
    • Facilitate brainstorming sessions to identify major causes and develop new processes
    • Develop tools for monitoring and managing document actions, and draft an Eurocopter Instruction (official note formalizing the new rules and processes)
    • Deploy and validate the solutions

    Undoubtedly, this internship allowed me to confirm my interest in project management and change management.
  • Objectives:
    • R.O.A.D. Project (Rationalization, Optimization, and Application of Documentation) - Technical Quality Department
    • Management and coordination of multidisciplinary and transnational projects (France-Germany) - Application of DMAIC "Lean Six Sigma" and PDCA principles
    • Improvement of processes related to the document action of the Electrical Center, writing procedures
    • Development of management tools (Audit, Needs Validation, Specifications, Implementation Monitoring, Deployment) ensuring continuous improvement and efficiency
  • Results:
    • Implementation of new methods among various stakeholders of the CCIE (Electrical Center).
    • Validation of developed tools and uploading them on the Airbus intranet.
    • Optimization of document production (costs, deadlines, quality).
    • Improvement of collaboration between France and Germany regarding document-related activities at the Electrical Center.
    • Adherence to project schedule and expectations.
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